WRK·03 · Workspace & Productivity

Fireflies.ai

Records and summarises calls, then pushes notes to CRM and project tools.

PricingFreemium

CategoryWorkspace & Productivity

Last checkedNov 2026

What is Fireflies.ai?

Fireflies.ai is a meeting assistant that records, transcribes and summarises calls, then sends notes to the tools your team uses, such as CRMs, project tools and Slack.

Sales and customer teams like its searchable library of calls and conversation insights. Some guests find a recording bot in meetings uncomfortable, so it is good practice to mention it.

Key features

Transcripts and summariesNotes and action items for every call.

IntegrationsPush notes to CRM, Slack and project tools.

Conversation insightsTrack topics, talk time and sentiment.

Call librarySearch and share moments from past calls.

How to get started

Sign up at fireflies.ai and connect your calendar.
Connect the CRM or Slack workspace you use.
Tell participants the meeting is being recorded.

Our take

A strong pick for sales and customer teams that want notes in their CRM.

Best for

Sales calls
Team meetings

Strengths

Many integrations
Searchable call library

Limits

A meeting bot can bother guests
Storage limits

Visit Fireflies.ai ↗

Questions

Is Fireflies.ai free?

Fireflies.ai has a free plan with usage limits. Paid plans unlock more usage and features.

What is Fireflies.ai best for?

Fireflies.ai is best for: Sales calls and Team meetings.

What are the best alternatives to Fireflies.ai?

Popular alternatives in Workspace & Productivity include Notion AI, Otter.ai, Granola, Fathom, and Tactiq.

Pricing and features change often. Confirm details on the official Fireflies.ai website.